Contact
Last updated: May 2026
We're a small team building in public. Here's the best way to reach us depending on what you need.
DMCA / Legal
hello@gruuvr.com — subject: "DMCA Notice"Copyright takedown requests. Use subject line "DMCA Notice".
Business & partnerships
hello@gruuvr.com — subject: "Partnership"Distribution deals, integrations, or label partnerships. Use subject line "Partnership".
Product support
For the fastest response, use the in-app support ticket system. When you submit a ticket, it's automatically linked to your account, which lets us diagnose issues much faster than email.
We aim to respond to all support tickets within 2–3 business days. Complex issues may take a little longer but we'll always acknowledge your ticket quickly.
Response times
Email responses typically arrive within 2–3 business days. DMCA and legal notices are prioritised and processed as quickly as possible. For time-sensitive issues, please use the in-app ticket system and note the urgency in your message.
Community
A Gruuvr community space (Discord and/or forum) is coming soon. We'll announce it in-app and via email when it launches. Stay tuned.